Recommended Auto Insurance Quote Sites You Should Know About
Car Insurance Customers
By James Tam on October 11th, 2007
Car insurance customers announced the companies that give the best service when making a claim in new research by Consumer Intelligence. The top ten motor providers were names Customer Claims Champions for 2007 are Churchill, Co-operative (CIS) ,esure, Fortis, Frizzel. Lloyds TSB, Prudential, Royal & Sun Alliance, Saga and Zurich. Over a 12 month period, Consumer Intelligence interviewed over 20,000 consumers. The 2,400 who admitted having a claim with their current insurer were then asked to rate their insurer for each of the following elements: Ease of making a claim, Sympathetic handling of the claim, Level of information provided by the insurer during the claim, Speed of resolution, Quality of hire care, Friendliness of staff and Quality of repair.
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